Services

Conflict resolution

Interpersonal conflict is inevitable in the workplace. Working Smarter assists organisations in effectively resolving conflict by diagnosing the causes of conflict and facilitating a resolution - through services including mediation, coaching, investigations and process or job redesign.

Working Smarter thinks creatively to help organisations resolve conflict in the most effective way possible . Our emphasis is on restoring harmonious and productive working relationships.

Organisational culture

Working Smarter assists organisations by diagnosing and solving systemic organisational culture challenges. This can include conducting culture reviews to understand the current cultural landscape and providing recommendations for improvement.

Working Smarter partners with organisations to develop an in-depth understanding of their challenges and seeks always to find simple, impactful solutions.

Strategy, framework and policy design and development

Working Smarter partners with organisations to develop strategies, frameworks and policies that will ensure your organisation can be the best that it can be. These may include strategies and frameworks on - ethical workplace behaviour, professional conduct, diversity and inclusion, employee wellbeing and performance and capability.

Managing challenging behaviour

Many organisations struggle with managing challenging and inappropriate behaviour within their workforce. Working Smarter can provide advice and support to organisations to ensure that t